How we work with you

A clear, proven process that eliminates surprises and delivers results you can measure.

Our approach

Every project is different, but our process stays consistent: understand the problem, plan the solution, build it right, launch confidently, and support long-term.

01

Discovery & Understanding

Before writing any code, we need to understand your business, customers, and goals. What problem are we solving? Why does it matter? Who will use this? What does success look like?

What happens here

  • Initial consultation call to discuss your needs
  • Deep dive into your business model and workflow
  • Review of existing systems and technical infrastructure
  • Identification of requirements, constraints, and priorities
  • Alignment on timeline, budget, and success metrics

Timeline: 1-2 weeks depending on project complexity

02

Planning & Proposal

Once we understand your needs, we create a detailed plan. No vague estimates or guesswork—you'll get a clear roadmap with specific deliverables, timelines, and costs.

What you receive

  • Detailed project proposal with scope and approach
  • Technical architecture recommendations
  • Phase-by-phase breakdown with deliverables
  • Realistic timeline with key milestones
  • Fixed-price quote or monthly retainer structure
  • Risks, assumptions, and recommendations

Timeline: 1 week for proposal preparation and review

03

Design & Prototyping

For projects requiring UI/UX work, we create wireframes and prototypes before development. This ensures we're building the right thing before investing in full development.

What happens here

  • User flow mapping and information architecture
  • Wireframes for key screens and interactions
  • Interactive prototypes for complex features
  • Design system and UI component library
  • Review sessions and iteration based on feedback

Timeline: 1-3 weeks depending on scope (skipped for backend-only projects)

04

Development & Testing

This is where we build. We work in sprints, delivering working features regularly so you can see progress and provide feedback before everything is "done."

How we work

  • Development in 1-2 week sprints with clear deliverables
  • Regular progress updates and demo sessions
  • Continuous testing and quality assurance
  • Code reviews and documentation throughout
  • Staging environment for early access and testing
  • Feedback loops to adjust and refine as we go

What you get

Clean, documented code. Regular demos of working features. Transparent communication about progress, challenges, and any timeline adjustments. No surprises at the end.

Timeline: Varies by project (typically 4-16 weeks)

05

Launch & Deployment

We don't just hand over files and disappear. We handle deployment, monitor for issues, and make sure everything works perfectly in the real world.

What's included

  • Final testing on production infrastructure
  • Deployment and configuration management
  • Data migration if replacing existing systems
  • Performance monitoring and optimization
  • User training and documentation handoff
  • 30 days of close monitoring and quick fixes

Timeline: 1 week deployment + 30 days monitoring

06

Ongoing Support & Growth

Software isn't finished at launch. We offer ongoing support, maintenance, and iteration to keep your system running smoothly and evolving with your business.

Support options

  • Monthly retainers for maintenance and updates
  • Bug fixes and troubleshooting
  • Performance monitoring and optimization
  • Security updates and patches
  • Feature improvements and enhancements
  • Strategic technical guidance as you scale

Engagement: Flexible monthly retainers or project-based support

How we communicate

Bad communication kills projects. We keep you informed without overwhelming you with unnecessary details.

During development

  • Weekly updates: Progress summary, what's next, any blockers
  • Sprint demos: Every 1-2 weeks, see working features
  • Shared project board: Real-time visibility into tasks and status
  • Quick responses: Questions answered within 24 hours
  • No surprises: Issues flagged early with solutions, not problems

We adapt our communication style to match yours. Some clients want daily Slack updates, others prefer weekly email summaries. We'll figure out what works best.

Ready to start?

Tell us about your project. We'll schedule a discovery call and start the process with clear next steps.

Get a Clear Plan